We will refund all unused items in their original packaging and with labels still attached within 30 days of receipt of goods. We only accept goods ordered via shop.blaser.de. You have the right to cancel this contract within 30 days without giving any reason. We recommend that you use our cancellation form for this purpose.
You can create a return label yourself in your customer account under your order. If this does not work, you can contact our customer centre:
Phone: +49 7562 702 655
We bear the direct costs of returning the goods within Germany, the original shipping costs will be charged to you. Returns from outside Germany are at the expense of the sender. Please always enclose a letter with your order number. Otherwise we will not be able to allocate your package.
Unfortunately, we do not offer exchanges at this time. If you need to exchange any item(s) from your order, you will want to process a normal return for a refund and place a new order for the correct item(s).
We will refund any payments we have received from you, excluding delivery charges, immediately and no later than fourteen days after receipt of the goods. For this refund, we will use the same means of payment that you used for the original transaction. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. Please allow an extra 2-3 business days for the credit to appear back on your statement.
*Original shipping charges will not be refunded.*