RETOUREN Deutschland

Wir erstatten alle unbenutzten Artikel in ihrer Originalverpackung und mit noch vorhandenen Etiketten innerhalb von 30 Tagen nach Erhalt der Ware zurück.
Wir akzeptieren nur Waren, die über www.store.blaser.de bestellt wurden. Sie haben das Recht, binnen 30 Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen. Wir empfehlen Ihnen, hierfür unser Widerrufsformular zu benutzen.
Wir bieten momentan keinen Umtausch-Service an. Wenn Sie einen Artikel an uns zurückschicken, bekommen Sie den Einkaufspreis erstattet.
Alle retournierten Artikel werden bei der Ankunft in unserem Lager überprüft. Wenn ein Artikel in bereits getragenem oder beschädigtem Zustand bei uns eintrifft oder sich anderweitig in inakzeptablem Zustand befindet, kann er abgelehnt werden, und wir müssen ihn eventuell an Sie zurückschicken.
Falls Sie einen Artikel in einer anderen Farbe oder Größe haben möchten, geben Sie bitte eine neue Bestellung auf.
Retouren für Kunden aus Deutschland
Wir tragen die Kosten der Retoure für Sie.

So einfach funktioniert's:

1)

Öffnen Sie die Bestellung in Ihrem Kundenkonto und klicken Sie auf "Rücksendung anlegen".

2)

Wählen Sie den oder die Artikel aus, die Sie zurückschicken möchten und drucken Sie Rücksendeschein und DHL-Retourenlabel aus.


3)

Verpacken Sie das Produkt sicher und gut geschützt (sofern notwendig).


Legen Sie den Rücksendeschein in das Paket.

Kleben Sie das DHL-Retourenlabel auf das Paket.


Sollte dies einmal nicht funktionieren, können Sie mit unserem Kundencenter Kontakt aufnehmen: 

Telefon: +49 75 626 189 471
Wir tragen die unmittelbaren Kosten der Rücksendung der Waren innerhalb Deutschlands, die ursprünglichen Versandkosten werden Ihnen berechnet. Retouren von außerhalb Deutschlands gehen zu Kosten des Rücksenders.


KOSTENERSTATTUNG

Wir erstatten Ihnen alle Zahlungen, die wir von Ihnen erhalten haben, ausschließlich der Lieferkosten, unverzüglich und spätestens binnen vierzehn Tagen nach Eingang der Waren. Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben. Wir können die Rückzahlung verweigern, bis wir die Waren wieder zurückerhalten haben oder bis Sie den Nachweis erbracht haben, dass Sie die Waren zurückgesandt haben, je nachdem, welches der frühere Zeitpunkt ist. Bitte erlauben Sie zusätzliche 2-3 Werktage, bis die Gutschrift wieder auf Ihrem Kontoauszug erscheint.
*Die ursprünglichen Versandgebühren werden nicht erstattet.*

CANCELLATION POLICY

You have the right to cancel this contract within fourteen days without giving information about the reasons.
The right of cancellation is valid for fourteen days from the day on which you, or a third party who is designated by you and who is not the haulage contractor, have taken possession of the goods.
The following provision applies to the case of a contract for several goods, which the consumer has ordered within the framework of a standardized purchase order and which will be delivered separately: the period of cancellation is fourteen days from the day on which you, or a third party who is designated by you and who is not the haulage contractor, have taken possession of the goods.
The following provision applies to the case of a contract about the delivery of goods in several partial consignments or units: the period of cancellation is fourteen days from the day on which you, or a third party who is designated by you and who is not the haulage contractor, have taken possession of the last partial consignment or the last unit.
You must inform us at:

Blaser Group GmbH
Ziegelstadel 1
88316 Isny im Allgäu
Tel.: +49 7562 702-0
E-Mail: store@blaser.de


by means of making a clear declaration in order to exercise your right of cancellation (e.g., a letter that is sent by post, fax or e-mail) about your decision to cancel this contract. You can utilize the specimen copy of the cancellation form that is enclosed for this purpose but this method is not prescribed. It suffices for complying with the time limit for cancellation that you send the notification about exercising the right of cancellation before the time limit for cancellation expires.


Consequences of the cancellation

If you cancel this contract, then we have to refund all of the payments that we have received from you, including the costs of delivery (except for the extra costs that arise from you having chosen a type of delivery other than the most economical standard delivery which was offered by us), immediately or fourteen days at the latest from the day on which we received the notification about your cancellation of this contract. We will utilize the same means of payment for this repayment that you have used with the original transaction, unless something else has been agreed with your expressly; you will not be charged because of this repayment in any case. We can refuse to make the repayment until we have received the goods back again or until you have provided the proof that you sent the goods back, according to which is the earlier point in time.

You have to send the goods back or hand them over immediately or in any case within fourteen days at the latest from the day on which you informed us about the cancellation of this contract. The time limit will be complied with if you sent the goods before the time limit of fourteen days expires.

You bear the direct costs of returning the goods. The following provision applies to the case that the goods cannot be sent back normally by post on account of their quality: you bear the direct costs of returning the goods. The costs are estimated to be about € 300 maximum in the case of a return within the Federal Republic of Germany or about € 600 maximum in the case of a return from Austria or Switzerland.

You must only pay for any lost value of the goods if this lost value is attributable to your handling of the goods in a way that was unnecessary for checking their quality, specific characteristics and functionality


Non-existence or expiry of the right of cancellation

(1) A right of cancellation does not exist in the following contracts.
Contracts for supplying goods that are not prefabricated and for which an individual choice or specification by the consumer is decisive for manufacturing them, or which are clearly tailored to suit the consumer’s personal requirements.
Contracts for supplying goods that can perish quickly or that have a sell-by date (i.e., shelf life) which would be exceeded quickly.
Contracts for supplying alcoholic drinks, the price of which has been agreed when concluding the contract but which can only be delivered 30 days at the earliest after concluding the contract and their current value depends upon market fluctuations on which the businessman does not have any influence.
Contracts for supplying newspapers, magazines or illustrated literature. except for subscription agreements.


(2) An originally existing right of cancellation expires in the case of the respectively stated contracts and subject to the following prerequisites.
Contracts for supplying sealed goods that are unsuitable for return due to protecting health or hygiene, if their seals have been removed after the delivery.
Contracts for supplying goods if these goods have been inseparably mixed with other goods on account of their quality after the delivery.
Contracts for supplying audio or video recordings or computer software in a sealed package, if the seal has been removed after the delivery.
Revocation of the use of personal data for electronic promotional emails
If you do not wish to receive an electronic newsletter, you can inform us of your decision at any time by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) via one of the channels (Blaser Group GmbH, Ziegelstadel 1, 88316 Isny (Allgäu), Tel.: +49 (0) 7562 702 - 100; Fax: +49 (0) 7562 702 271.


Enclosure:

Specimen copy of the cancellation form
(If your want to cancel the contract, then please complete this form and send it back to us)

Blaser Group GmbH
Ziegelstadel 1
88316 Isny im Allgäu
Tel.: +49 7562 702-0


I / We (*) herewith cancel the contract that was concluded by me / us (*) about buying the following goods (*) / providing the following service (*)

Ordered on (*) / Received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only in the case that the notification is given on paper)

Date

__________

(*) Delete where inapplicable.